Cookie Policy

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.

Cookies contain information that is transferred to your device's hard drive or memory. They help us recognize your device when you return to our website and remember your preferences and settings.

How We Use Cookies

Clieka uses cookies and similar technologies to:

• Ensure our website functions properly and securely
• Remember your preferences and settings
• Analyze how visitors use our website to improve functionality
• Provide personalized content and recommendations
• Support our marketing and advertising efforts
• Protect against fraud and enhance security

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the basic functioning of our website and cannot be disabled. They include:

• Session cookies: Temporary cookies that expire when you close your browser
• Security cookies: Help protect against malicious attacks and unauthorized access
• Accessibility cookies: Remember your accessibility preferences and settings
• Load balancing cookies: Ensure our website operates efficiently

Functional Cookies

These cookies enhance your experience by remembering your choices and preferences:

• Language preferences: Remember your preferred language settings
• Location data: Store your general location to provide relevant services
• Form data: Remember information you've entered in forms
• Customization settings: Save your interface preferences

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website:

• Usage statistics: Track page views, session duration, and user behavior
• Performance monitoring: Identify technical issues and site performance
• Popular content: Understand which pages and content are most visited
• Traffic sources: Learn how visitors find our website

Marketing Cookies

These cookies help us deliver relevant advertisements and measure campaign effectiveness:

• Advertising cookies: Show relevant ads based on your interests
• Social media cookies: Enable social sharing and integration
• Remarketing cookies: Show ads to visitors who have previously visited our site
• Conversion tracking: Measure the effectiveness of our advertising campaigns

Third-Party Cookies

We work with trusted third-party service providers who may place cookies on your device. These include:

Google Analytics

• Provides website analytics and user behavior insights
• Helps us understand how visitors use our site
• Data is anonymized and aggregated
• You can opt out using Google's browser add-on

Social Media Platforms

• Facebook, Twitter, LinkedIn, and Instagram integration
• Enable social sharing and login functionality
• May track your interactions with social content
• Subject to respective platforms' privacy policies

Advertising Networks

• Google Ads and other advertising platforms
• Help deliver relevant advertisements
• Track ad performance and conversions
• Support remarketing campaigns

Customer Support Tools

• Live chat and customer service platforms
• Help provide better customer support
• Remember previous interactions
• Improve service quality

Cookie Duration

Cookies are set with different expiration periods:

Session Cookies

• Temporary cookies that expire when you close your browser
• Used for essential website functionality
• Do not store information permanently

Persistent Cookies

• Remain on your device for a specified period
• Typically expire after 30 days to 2 years
• Help remember your preferences between visits
• Can be deleted manually through browser settings

Managing Your Cookie Preferences

Cookie Consent Manager

When you first visit our website, you'll see a cookie consent banner that allows you to:

• Accept All: Allow all cookies for the best experience
• Necessary Only: Accept only essential cookies
• Customize: Choose which categories of cookies to allow

You can change your preferences at any time by clicking the cookie settings link in our website footer or by clearing your browser cookies.

Browser Settings

Most web browsers allow you to control cookies through their settings:

Google Chrome

1. Click on "Settings" in the menu
2. Select "Privacy and Security"
3. Click on "Cookies and other site data"
4. Choose your preferred cookie settings

Mozilla Firefox

1. Click on "Options" or "Preferences"
2. Select "Privacy & Security"
3. Under "Cookies and Site Data," adjust your settings
4. Choose your preferred privacy level

Safari

1. Click on "Safari" in the top menu
2. Select "Preferences"
3. Click on the "Privacy" tab
4. Adjust your cookie and tracking settings

Microsoft Edge

1. Click on the three dots menu
2. Select "Settings"
3. Click on "Cookies and site permissions"
4. Manage your cookie preferences

Mobile Devices

For mobile devices, cookie settings are typically found in your browser's privacy or security settings. Refer to your device's help documentation for specific instructions.

Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

• You may need to re-enter information repeatedly
• Personalized content and recommendations may not be available
• Some interactive features may not work
• We may not be able to remember your preferences
• Website performance may be affected

Cookies and Personal Information

Most cookies do not contain personally identifiable information. However, personal information that we store about you may be linked to the information stored in and obtained from cookies. For more information about how we handle personal data, please see our Privacy Policy.

Cookie Security

We implement appropriate security measures to protect cookie data:

• Secure transmission protocols (HTTPS)
• Encrypted cookie data where appropriate
• Regular security assessments and updates
• Access controls for cookie-related systems
• Compliance with industry security standards

International Data Transfers

Some of our third-party service providers may be located outside Canada. When cookies contain personal information, we ensure appropriate safeguards are in place for international data transfers in accordance with Canadian privacy laws.

Children's Privacy

Our website is not directed at children under 18, and we do not knowingly collect information from children through cookies. If you are a parent or guardian and believe your child has provided information through our cookies, please contact us immediately.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Post the revised policy on our website
• Notify you of material changes through our website or email
• Provide you with an opportunity to review and accept new cookie preferences

Legal Basis for Cookie Use

Under Canadian privacy laws, our legal basis for using cookies includes:

• Consent: For non-essential cookies, we obtain your consent
• Legitimate Interests: For analytics and security purposes
• Contractual Necessity: For cookies essential to providing our services
• Legal Compliance: To meet regulatory requirements

Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Clieka Privacy Team
123 Queen Street West
Toronto, ON M5H 2M9
Canada

Email: [email protected]
Phone: (416) 555-0123
Subject Line: Cookie Policy Inquiry

Additional Resources

For more information about cookies and online privacy:

• Office of the Privacy Commissioner of Canada
• All About Cookies
• Your Online Choices
• Google Analytics Opt-out

Effective Date

This Cookie Policy is effective as of the date listed at the top of this page and applies to all cookies placed on your device when visiting our website.